I do not have the original package, I threw it away as I did not expect this keyboard failure to happen, and now cannot return it.
I cannot work with this one, since the product is not complete and correct. I find it very upsettingĪnd frustrating to buy a product that is expected to be better, only to find that it is worse and does not work. I have tried to find out how to downgrade to Windows 7, but it seems that I cannot do this unless I have Windows 8 Pro, plus a Windows 7 license (which I don't because this is a new computer with Win 8 installed in it).Ĭould you please let me know if there is a solution? I want to return this computer and get my money back, so I can buy one with an older version on Windows. This incomplete russian keyboard is a huge impediment to my work, as I am not able to type normally and it makes it impossible to work efficiently. I have tried installing my own customized keyboard layout from the Microsoft Keyboard Layout Creator, but it does not work with Windows 8, only with older versions. I press two specific keys, the letters do not appear, but if I press these keys twice, the letters appears suddenly twice. I just purchased a new laptop with Windows 8 and I find that the russian mnemonic keyboard layout is missing 5 letters of the cyrillic alphabet. I work as a translator and need to constantly work with both Spanish and Russian keyboards on my computer.